BE FAQ’s

What state does AOB provide teletherapy? 

  • ​Delaware
  • Florida
  • New York

​How much is therapy at AOB? 

  • Individual        $100
  • Couples           $125
  • Family             $150 (up to 3 people/ each additional person is $25 per hour)

What type of payments does AOB accept?

  • ​CashApp
  • Mastercard
  • Visa
  • ​HSA/FSA​
  • Venmo

​​​*Credit or Debit transactions will have a surcharge of $5. 

How long are online sessions at AOB?

  • ​50 minutes

What is AOB’s cancellation policy?
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Please provide 24-hour notice if you need to cancel or change your scheduled appointment. Appointments cancelled with less than 24- hour notice will be charged a (½) half session fee for self-pay clients.

Please be on time for your session as other clients may have appointments immediately following yours. If you are late, the session will still end on time and you will still be responsible for full payment, if you are a self-pay client. 

What do I need for teletherapy?

  • Access to a computer/phone with a camera
  • A quiet, confidential, noise-free home office space that is free of distractions​

How is online therapy beneficial compared to seeing a therapist in person?

They are both great ways to attend therapy. Teletherapy is available to almost anyone as long as you have access to a computer/phone.
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  • Online therapy allows you to heal from the comfort of your own home without having to worry about transportation issues (parking, gas, traffic, etc.) or childcare.
  • Online therapy can also help you keep your appointments and minimize no-shows at face-to-face sessions.
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  • Online therapy is so flexible in that, you can have a late-night session for whatever reason you could attend therapy during 9 to 5 hours.

What if I am in a crisis?

**If you are in a crisis, online therapy is not the best option for you.
​Call the National Suicide Prevention Lifeline 1-800-273-8255 or text “NAMI” to 741741.
If this is an emergency, call 911 or go to your nearest crisis center is best. 

Q: Does what we talk about in therapy remain confidential?

A: Confidentiality is one of the most important components between a client and psychotherapist. Successful therapy requires a high degree of trust with highly sensitive subject matters that are usually not discussed anywhere but in session with therapist.   Every therapist should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone.  This is called “Informed Consent”.  Sometimes, however, you may want your therapist to share information or give an update to someone on your healthcare team (your Physician, Attorney), but by law your therapist cannot release this information without obtaining your written permission.

However, state law and professional ethics require therapists to maintain confidentiality except for the following situations:

  • Suspected past or present abuse or neglect of children, adults, and elders to the authorities, including Child Protection and law enforcement, based on information provided by the client or collateral sources.
  • If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threated to harm another person.

What should I look for in a therapist? How will I know if it’s a ‘good fit’?

  • Credentials: Credentials don’t automatically mean that someone is a great therapist, but it lets you know the therapist has at least met certain minimum standards to be a therapist.
  • Experience: Experience makes a tremendous difference, particularly those trained in specific mental health areas. There is no need to avoid newer therapists, they regularly consult with more experienced colleagues. It’s okay to ask questions about their background.
  • Therapeutic Relationship: A therapist should feel like a Co-Pilot on your journey towards growth; someone that you can connect with as an accountability partner. They should impart some sense of hope and you certainly should not walk away feeling judged, scrutinized or criticized.
  • Therapists’ Theoretical Orientation: You certainly don’t need to know about your therapist’s theoretical orientation to enjoy its benefits, but some people do resonate more with one approach than another.

Super Facts about Marriage & Family Therapists

Q: What is a Marriage and Family Therapist (MFT)?

A: Marriage and Family Therapists are mental health professionals trained in psychotherapy and family systems; as well as licensed to independently diagnose and treat mental health and substance abuse problems. MFTs focus on understanding their client’s symptoms and interactional patterns within their existing environment and treat their clients from a relationship perspective. MFTs have a minimum of a Master’s Degree plus two years of post-graduate supervised clinical experience. Visit The American Association of Marriage and Family Therapy for more information.

Q: Do I have to be married to go to a Family Therapist?

A: No. Individuals often seek marriage and family therapy for help with behavioral problems, relationship issues, or mental and emotional disorders.  Family Therapists provide the same services as other mental health professionals, with a different orientation.

It is suggested to go to therapy at least 2–3 times before deciding to leave or stay with a therapist. Finding the right fit is as important as the compatibility between your left and right hand! (Smiles) Call Today (302) 514-7730